Interlibrary Loan
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Interlibrary Loan
Definition and Codes
Interlibrary loan is a service providing access to library materials housed in collections throughout the U.S. The interlibrary loan services offered by Savage Library are available to students, faculty, and staff of Western State College of Colorado. Savage Library extends interlibrary loan services to Gunnison area residents (not affiliated with WSC) who have a valid library card. Typically, access to library materials using interlibrary loan is defined as obtaining a temporary loan and/or obtaining a non-returnable copy. In addition to the borrowing function of interlibrary loan service, the lending function allows Savage Library to share its resources with libraries around the world. The library adheres to the Interlibrary Loan Code of the United States [1] Additionally, as an institutional member of BCR, the library adheres to the BCR ILL Code [2] and has signed the BCR/Amigos agreement code [3]
Contact Information
The interlibrary loan office mailing address is Western State College of Colorado, Savage Library, ILL Dept, 600 N Adams, Gunnison CO 81231. The office telephone number is 970-943-2054. The email address for interlibrary loan is <libraryloans@western.edu> If needed, the library director's phone number is 970-943-2278 and/or the reference desk (circulation desk) phone number is 970-943-2103. The Colorado Courier code for Savage Library is C532.
Purpose
The primary purpose of Savage Library's interlibrary loan service (lending and borrowing) is to support the academic research needs of library patrons by supplying resources not available within the home library's collection. By means of multiple delivery systems (US Mail, Colorado Courier, FedEx, ARIEL document delivery, fax, etc.), interlibrary loan functions as a supplement to a library's collection. The secondary purpose of Savage Library's ILL service is to support the non-academic, general education needs of library patrons with resources not available in the home library's collection.
Interlibrary loan informs collection development and does not replace a library's responsibility to collect and maintain resources supporting the educational (academic and general) needs of its primary community.
Request Forms and Methods
Students, faculty, and staff are encouraged by the library to use whatever request submission method is most convenient for the requester. The basic borrowing information required is name of requester, requester's preferred contact information, and any relevant information about the request, such as author/title, article citation, etc. Paper request forms are available throughout the library (near the circulation desk, public access computers area, West Wing computer area, etc.) Other paper request methods include, print screens, bibliographies, and handwritten notes. Electronic request forms are available from the library's web site at <http://www.western.edu/lib/info/ILL.html>. Search result citations from several of EBSCO's article databases include an interlibrary loan request link. Phone requests may be made at 970-943-2054.
Similarly, libraries interested in borrowing items from Savge Library are encouraged to use any convenient method for submitting individual requests. The usual methods to request loans from Savage Library's collection include, 1) OCLC (WorldCat Resource Sharing module), 2) SWIFT, 3) Phone (970-943-2054), and 4) Fax (970-943-2042)
ILL Borrowing Procedures
Documentation specific to Savage Library's borrowing routines is currently under construction. A brief outline of verification and borrowing routines is available at Image:ILL V & B.pdf (file) The more complete documentation will include detailing the daily routines for requesting items from other libraries, processing received items, returning items to lenders, and updating paperwork/computer records.
The user manual (Microsoft Word file size approximately 40 pages) for the SWIFT interlibrary loan system is available at <http://www.aclin.org/swift/Documentation.html> Follow the link for the current version, e.g. Version: 2.7.4 new features.
Excellent FirstSearch WorldCat Resource Sharing tutorials are available at <http://www.oclc.org/support/training/firstsearch/tutorial/>
The user manual (large pdf file size! 300+ pages) for OCLC's resource sharing module is available at <http://www.oclc.org/support/documentation/resourcesharing/using/userguide/WCRS_UserGuide.pdf>. This first edition was published in early 2008.
Technical support for CLIO is available by email <support@cliosoftware.com>
ILL Lending Procedures
Documentation for the lending routines, particular to Savage Library, is under construction. The documentation will include handling incoming requests from other libraries, packaging items for sending, scanning documents (articles, usually), and updating the lending paperwork and computer records. See the links indicated above in the Borrowing section, for vendor supplied manuals.
Continuing Education
Opportunities to learn the basics of interlibrary loan, as well as to learn new enhancements for ILL service, are available through BCR's Continuing Education site <http://www.bcr.org/training/index.html>, the Colorado Library Consortium's Resource Sharing page <http://www.bcr.org/training/index.html>, CLiC's Continuing Education page <http://www.clicweb.org/continuing_education/index.php>, and SWIFT's documentation page <http://www.aclin.org/swift/Documentation.html>. Also, SWIFT has a Best Practices page at <http://www.aclin.org/swift/ILLBP_2004.html>. A constant source of interlibrary loan continuing education is the network of ILL librarians around the state of Colorado, in particular the staff at Mesa State College (970-248-1844) and Adams State College (719-587-7190).
Courier Information
The Colorado Library Consortium (CLiC) manages a courier service for the delivery and pickup of library materials shared among subscribing libraries throughout the state. The courier operates on a Monday-Friday schedule typically arriving at Savage Library's circulation desk around 1:30pm. Detailed information about the courier service, including a self education unit, courier code directory, courier slips, best practices, etc. may be found at <http://www.clicweb.org/resource_sharing/>
ILL Vendors
The infrastructure of interlibrary loan is built and maintained by vendor services. OCLC's WorldCat Resource Sharing module <http://www.bcr.org/productivity/sharing/worldcat.html> is the key to most of the library's lending and borrowing functions. The global library union catalog, WorldCat, provides member libraries with the ability to identify owning libraries attached to an individual catalog record. Request transactions are electronically conducted via the resource sharing program. The library pays for its use of OCLC's modules (ILL, cataloging, etc.) through BCR <http://www.bcr.org>, a regional library cooperative utility. For more detailed information about Savage Library's business relationship with BCR, contact Nancy Gauss (970-943-2278) <ngauss@western.edu>. Another web based interlibrary loan system, enabling many non-OCLC libraries around the state to enhance their resource sharing services, is the Colorado State Library's project known as SWIFT <http://www.aclin.org/swift/index.html> Participating SWIFT libraries contribute their catalog records to a searchable union database. Lending and borrowing is based on these Colorado-only library catalog records. The management software for storing and retrieving lending and borrowing transactions (OCLC, SWIFT, phone, fax, etc.) is CLIO <http://cliosoftware.com/public/products.cfm>. CLIO uses Microsoft Access as it's platform and is housed on the interlibrary loan computer in Technical Services (Library 203.) The library pays a one time fee for new versions of CLIO and pays an annual fee for support and maintenance. The library's interlibrary loan toolbox includes the ARIEL <http://corporate.infotrieve.com/ariel> software for document transmission (sending and receiving.) The program software is housed on the interlibrary loan computer in Technical Services (Library 203.) ARIEL is compatible with many different scanners. The library pays a one time fee for ARIEL upgrades.
Technical support provided by the Computer Services Department of Western State College makes all of the above possible.
